Demo help

The alley stays dark? Try this

The demo streams from Hacksaw Gaming's servers into our page. When it stalls, the browser, the connection or the region is almost always the cause.

By Pliny RourkeUpdated 2 min read
First tryClose the demo with ✕, reload the page and press play once.

01Black or empty window

  • Pause ad blockers and privacy extensions for this site.
  • Allow third-party cookies for this site.
  • Update the browser or try a different one.
  • Test in a private window to rule out extensions.

02Endless loading

The cartoon animations and sound download before the first spin. On mobile data allow a minute or switch to Wi-Fi; VPNs slow things down.

03"Not available in your region"

Some countries block casino games, demos included. The message comes from the provider and can't be bypassed here.

04No sound

  • Tap inside the game once — browsers often wait for a tap.
  • Check the game's sound setting and your device volume.
  • On iPhone the silent switch mutes browser games.

05Phones and fullscreen

Use the fullscreen button in the corner of the game. RIP City works in portrait and landscape; portrait gives the 5×5 grid more room.

06Still stuck?

Tell us your device, browser and what you see via the contact page.

RIP CityFree demo · play money · 18+Play demo